Effective Date: 09-04-2025

Welcome to Ziqsa.com! By using our website, you agree to the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, you should not use this website.

1. General Terms

• By accessing or using Ziqsa.com, you agree to comply with and be bound by these Terms and Conditions.

• Ziqsa.com reserves the right to update or change these terms at any time without notice. It is your responsibility to review these terms periodically for any changes.

2. User Eligibility

• You must be at least 18 years old to use our website and make purchases.

• By using our website, you affirm that you are eligible to enter into a legally binding contract under the laws of Bangladesh.

3. Account Registration

• To make purchases, you may be required to create an account on Ziqsa.com. You agree to provide accurate, complete, and updated information when registering and using your account.

• You are responsible for maintaining the confidentiality of your account details, including your password.

4. Products and Pricing

• All products and prices listed on Ziqsa.com are subject to change without notice. We make every effort to ensure product information and pricing are accurate, but errors may occur.

• Ziqsa.com reserves the right to modify or discontinue products at any time without prior notice.

5. Orders and Payment

• Once you place an order on Ziqsa.com, you will receive an order confirmation email. This does not guarantee that the items will be delivered until payment is processed and the order is confirmed.

• Payment must be made through the methods provided on the website. You agree to provide accurate and complete payment details for the successful processing of your order.

6. Delivery and Shipping

• Ziqsa.com offers home delivery for products across Bangladesh. Delivery times may vary depending on your location, but we strive to deliver all orders as quickly as possible.

• We are not responsible for delays or failures in delivery caused by factors outside our control (e.g., natural disasters, shipping issues, etc.).

7. Return and Refund Policy

• We accept returns and refunds for products that are defective or damaged upon delivery. Please refer to our Return and Refund Policy for detailed instructions on how to initiate a return.

• Certain items (such as perishable goods, intimate products, etc.) may be ineligible for return or refund.

8. User Conduct

• By using our website, you agree not to engage in any conduct that:

  • Violates any applicable laws, rules, or regulations.

  • Infringes on the intellectual property rights of others.

  • Disrupts or interferes with the functioning of the website.

  • Uses any harmful code, malware, or viruses to disrupt or damage the website or its users.

9. Intellectual Property

• All content on Ziqsa.com, including logos, trademarks, images, text, and software, is the property of Ziqsa.com or its licensors and is protected by intellectual property laws.

• You may not use, copy, or distribute any content from the website without the express written permission of Ziqsa.com.

10. Limitation of Liability

• Ziqsa.com is not liable for any indirect, incidental, special, or consequential damages resulting from the use of or inability to use our website.

• Our liability, in any case, is limited to the amount paid for the product or service that caused the issue.

11. Privacy

• Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

12. Governing Law

• These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising under or related to these terms shall be resolved in the appropriate courts of Bangladesh.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: info@ziqsa.com

• Phone: +8801954671122

• Address: Dhaka, Bangladesh.